Microsoft Syntex: All You Need To Know

In today’s fast-paced business world, the efficient management of documents and content is crucial for organisations to stay competitive. However, the process of creating, managing, and distributing documents can be not only costly but also time-consuming.  

According to a 2021 survey, more than 9 in 10 employees waste up to 8 hours each week searching for customer information within traditional content management systems. On an enterprise level, fifteen percent (15%) of an organisation’s revenue is spent on handling documents. For an organisation with $1 million in annual revenue, that’s $150,000. 

To address these challenges, Microsoft introduced Microsoft Syntex, an intelligent document processing solution (Content AI) that leverages AI and machine learning technologies to unlock the true value of content within the Microsoft 365 ecosystem. Microsoft 365 is trusted by organizations worldwide to handle collaborative and mission-critical content, with over 1.6 billion new documents added to the platform daily. 

Launched at Ignite 2022, SharePoint Syntex is an essential component of Microsoft 365’s content services, offering a range of powerful capabilities designed to streamline content understanding, automate processes, and enhance collaboration. 

Overview of Microsoft Syntex: Content AI  

Microsoft Syntex is a cloud-based content management service built on SharePoint‘s existing services. It utilises AI content service capabilities to create content understanding models, allowing businesses to classify and understand content within SharePoint document libraries, regardless of whether the content is physical or digital.  

By reading, tagging, and indexing content, Syntex empowers organisations to access valuable data and offers backup, archiving, analytics, and content management tools. Users can also add annotations and redactions to content, ensuring compliance and data protection.  

Key Microsoft Syntex Features 

Syntex Content Center: The content center is a specialised site within Syntex that allows users to manage Syntex models, integrate metadata, and configure compliant automation. Here, users can train Syntex on how to read and process specific content, creating models that automatically recognise content, extract information, and apply relevant tags. 

Document Understanding: With Syntex, users can teach the system to read content without the need for extensive coding knowledge. The AI-powered tool automatically suggests or creates metadata, employs Power Automate workflows, and enforces content management policies with compliance labels. 

Object Recognition: Syntex supports automatic tagging of images through a visual dictionary, and it can convert handwritten text into searchable tags, making it easier to manage content containing images or handwritten elements. 

Images, audio, and video processing: Images are one of the most common file types in Microsoft 365. With Syntex, you can process and tag images with nearly 10,000 automatically recognized objects. You’ll also be able to automatically extract text from images in SharePoint and Exchange using optical character recognition (OCR) for optimized search and compliance. 

Form Processing: Syntex’s form-processing engine can automatically recognise and extract dates, figures, names, and addresses from documents, simplifying information retrieval. 

Advanced Taxonomy Services: Syntex comes with advanced taxonomy services, enabling users to publish shared content types from a central gallery, leading to rapid deployment and automatic updates. 

Syntex Plugins for Copilot: The integration of Microsoft 365 Copilot allows users to access answers and perform file-centric actions such as content assembly and classification, improving efficiency and collaboration.  

Microsoft Repository Services: This feature empowers development teams to build content-centric apps within Microsoft 365, offering better collaboration, security, compliance, and content management capabilities. 

Syntex eSignature: Syntex now offers eSignature capabilities, allowing content approval within the SharePoint interface and integration with third-party providers like Adobe Acrobat Sign and Docusign. This feature improves turnaround times, user experiences, and cost savings while maintaining compliance. 

“Project Archimedes”: This new feature provides big data analytics for OneDrive and SharePoint content, allowing users to derive rich security and capacity insights, as well as answer critical questions on content security and access to sensitive data. 

Unlocking Your Organisation’s Information with Microsoft Syntex 

By harnessing the power of AI and machine learning, Microsoft Syntex offers organisations a valuable solution for transforming document management processes. It empowers teams to spend less time on repetitive tasks, enabling faster and more efficient workflows.  

With Syntex, businesses can make real productivity gains, support compliance requirements, and protect their data, all while unlocking the true value of their content. 

To take full advantage of Microsoft Syntex and its latest updates, organisations are encouraged to explore and implement its various features. The powerful capabilities of Syntex will undoubtedly lead to improved knowledge processes and enhanced collaboration, making it an indispensable tool in today’s modern workplaces.  

Contact us today to learn more about how to implement Microsoft Syntex and experience the efficiency and productivity it brings to your organisation.

Clint Shiels

With over 20 years in the technology space and a background focused on Microsoft and Security, my methodology is to understand business requirements and outcomes first and foremost then set out a roadmap and delivery plan to achieve these through advisory and modern workplace delivery services.