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A Beginner’s Guide to Copilot for Outlook

Microsoft 365 Copilot for Outlook is an AI-driven feature integrated within Microsoft’s popular email platform, designed to assist users in managing their emails more efficiently. Leveraging advanced machine learning and natural language processing technologies, Copilot aims to simplify email composition, improve response times, and organise the inbox intelligently.

In today’s fast-paced professional environment, managing emails effectively is crucial for productivity and efficiency. Microsoft’s introduction of Copilot for Outlook has revolutionised how individuals interact with their email, offering AI-powered assistance to streamline tasks, enhance communication, and organise the inbox.

This detailed guide explores Copilot for Outlook, providing insights into its features, benefits, and practical applications to maximise your email management capabilities.

Key Features

AI-Powered Compose and Reply: Beyond basic drafting, Copilot can tailor responses based on the tone and formality of the ongoing conversation, ensuring that replies are appropriately aligned with the discussion’s context. It can also incorporate attachments or links as referenced in the conversation, ensuring a comprehensive and context-aware response.

Emaple Prompt: “Draft an email explaining the concept of cloud computing benefits in simple terms for non-technical stakeholders.”

Email Summarisation: This feature is invaluable for quickly understanding the gist of complex discussions spread across multiple emails. It uses AI to identify and highlight critical decisions, questions, and action items, enabling users to respond more effectively without missing essential details.

Example Prompt: “Summarise this long email thread regarding the budget revisions for the Q4 marketing campaign, highlighting any unresolved questions or decisions.”

Smart Scheduling Suggestions: Copilot can analyse email content to suggest meeting times, helping users schedule meetings directly from the email context. It considers the availability of all participants if their calendars are shared or within the same organisation, streamlining the meeting setup process.

Example Prompt: “Find a suitable time next week for a project kickoff meeting with the development team, considering everyone’s calendar availability.”

Follow-Up Reminders: By understanding the intent and content of your emails, Copilot can automatically remind you to follow up on emails that require a response or action, ensuring nothing falls through the cracks.

Example Prompt: “Set a reminder to check in with the supplier if they haven’t responded to my quotation request email by next Wednesday.”

Language Translation: Copilot integrates real-time translation capabilities, allowing users to compose or read emails in multiple languages directly within Outlook, facilitating smoother communication in international contexts.

Example Prompt: “Translate this email from Spanish to English so I can understand the client’s feedback.”

Priority Inbox and Organisation: Beyond basic prioritisation, Copilot learns from your interaction patterns to better identify which emails are likely to be most important to you, adapting its prioritisation criteria over time for personalised inbox management.

Example Prompt: “Organise my inbox by highlighting emails related to the ‘Product Launch’ project as high priority.”

Meeting Insights: This feature extends to providing post-meeting summaries and action items, ensuring that important follow-ups are captured and communicated to all relevant participants.

Example Pre-Meeting Prompt: “Generate a brief for the stakeholder meeting, including key points from our email discussions on the budget allocation.”

Example Post-Meeting Prompt: “Summarise the action items and decisions from the emails sent after today’s client meeting.”

Setting Up Copilot for Outlook

To begin using Copilot for Outlook, ensure you have access to a Microsoft 365 subscription that includes this feature. Once confirmed, Copilot functions are seamlessly integrated into the Outlook interface, requiring no additional setup. Users can access Copilot features directly within the compose or reply window and through inbox management tools.

Utilising AI-Powered Compose and Reply

When composing a new email or replying to an existing one, Copilot can be activated to suggest content. Simply start typing your message, and Copilot will offer completions or suggestions based on the context of the email thread and your writing style. For more comprehensive assistance, you can prompt Copilot with a specific request, such as drafting a response that includes certain points or information.

Leveraging Email Summarisation

For long email threads, the summarisation feature can be a time-saver. Access this function by selecting the email thread and choosing the “Summarise” option from the Copilot menu. Copilot will generate a brief overview of the conversation, highlighting the main points and action items, if any.

Prioritising and Organising Emails

Copilot’s organisation features work in the background to prioritise important emails and suggest organisation strategies. Users can customise these suggestions to fit their preferences and workflows. Additionally, Copilot can automatically categorise emails into folders based on content and sender, making it easier to manage the influx of messages.

Preparing for Meetings with Insights

Copilot integrates with Outlook’s calendar to provide meeting insights. Before a scheduled meeting, Copilot can summarise relevant email conversations and suggest key discussion points or documents to review. This ensures users are well-prepared and can make the most of their meeting time.

Best Practices for Using Copilot in Outlook

Customise Copilot Settings: Tailor Copilot’s suggestions and automation features to align with your personal workflow and preferences for maximum efficiency.

Regularly Review Summarisations and Prioritisations: While Copilot’s AI is powerful, it’s essential to review its suggestions and summaries to ensure no critical information is overlooked.

Integrate Copilot with Other Microsoft 365 Tools: Copilot’s functionality extends beyond Outlook, working seamlessly with other Microsoft 365 tools like Teams and Office apps. Leveraging these integrations can further enhance productivity.

Stay Informed About Updates: Microsoft continuously updates Copilot with new features and improvements. Stay informed about these updates to take full advantage of Copilot’s capabilities.

Advanced Tips for Using Copilot in Outlook

By deeply understanding and utilising these advanced features and tips, users can significantly enhance their email productivity, ensuring efficient communication and effective inbox management in Outlook.

Copilot represents a step forward in making email management less time-consuming and more intuitive, allowing professionals to focus more on their core tasks.

Custom Prompts for AI Compose: Experiment with providing specific prompts to the AI when composing emails. For instance, you can ask Copilot to draft an email explaining a complex idea in simple terms or to generate a polite follow-up on a previous request. This level of specificity can yield more targeted and useful AI assistance.

Integrate with To-Do Lists: Utilise Copilot’s ability to recognise tasks and action items within emails to integrate directly with Microsoft To Do or other task management tools. This ensures that tasks identified by Copilot are not only noted but also systematically tracked.

Leverage Analytics for Inbox Management: Copilot can provide insights into your email habits, such as how much time you spend managing emails or the average response time. Use these analytics to identify areas for improvement in your email management strategy.

Train Copilot for Better Personalisation: Regularly use and interact with Copilot’s suggestions to train the AI on your preferences and writing style. Over time, Copilot will provide more personalised and accurate suggestions, significantly enhancing your productivity.

Use Voice Commands: If supported, utilise voice commands to interact with Copilot for even faster email management. Dictating emails or commands can save typing time and streamline the email composition process.

Explore Integration with Other Microsoft 365 Apps: Copilot’s capabilities extend beyond Outlook. Explore its integration with other Microsoft 365 apps, such as Teams for collaborative work or Word for document creation, to create a more cohesive productivity ecosystem.

Stay Updated on New Features: Microsoft regularly updates Copilot with new functionalities. Stay informed about these updates to continuously improve your workflow and take advantage of the latest AI advancements in email management.


Copilot for Outlook represents a significant advancement in email management, offering users AI-powered tools to streamline communication, organise the inbox, and prepare for meetings efficiently. By understanding and utilising its features, users can dramatically enhance their productivity and ensure that managing emails no longer consumes excessive time and effort.

If you’re considering implementing Microsoft 365 Copilot for Outlook for your organisation, contact us at A1 Technologies.

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