Power Virtual Agent
A new way to keep your customers happy and employees supported with intelligent chatbots. No coding required or AI expertise needed.
Automate your customer service and employee engagement.
Building a chatbot is now as simple as dragging and dropping, and responding to customer needs has never been easier. Put them to work with automated customer service and employee engagement across your website, app, or Facebook page with a chatbot that can scale with your company.
Benefits of Power Virtual Agent
Increase employee engagement.
With Power Virtual Agent, transform how your business engages with employees. Give them the tools to easily build chatbots and create interactive conversations across all channels—all without coding or AI expertise needed.
Chatbot integration.
Your chatbot is only as good as your ability to use it. With Power Virtual Agent, you can integrate your chatbots with the products and services you use every day. Look up records, perform tasks, and more—all without leaving the interface of your chatbot.
Build chatbots without coding.
With Power Virtual Agent, you can build chatbots without coding. You don't need AI expertise or any coding skills to create rich, personalised conversations with intelligent chatbots.
Why Microsoft Cloud Is The Right Choice
- RobustThrough Microsoft Cloud, you are taking advantage of a scalable, stable, and efficient global cloud network, the virtual core of Microsoft's multibillion-dollar online business that has been revamped for over a decade.
- FlexibleMicrosoft Cloud lets you select the operating system, programming language, framework for web applications, database, and other resources you need. With Microsoft Cloud, you access a virtual environment allowing you to load the tools and services needed by your organisation.
- ScalableYour infrastructure can scale up or down based on demand, using Microsoft Cloud solutions. Backed by Microsoft's massive infrastructure, processing and storing tools are available when you need them.
- SecureMicrosoft Cloud uses an end-to-end approach to protect and harden your organisation, including steps for physical, operational, and applications.
Why A1 Technologies
We Deliver. Consistently
As a Gold Microsoft Partner, we are committed to providing solutions and services that genuinely support our customers and enable their businesses to thrive. We hold ourselves accountable and ensure we deliver what we say we’re going to deliver.Experience. You Can Rely On
Our team have been working in different sectors of technology for over 20 years. We have broad industry knowledge coupled with deep expertise in cloud, infrastructure, security, and support solutions. We are expert Microsoft Consultants ready to help your business realise its cloud journey.Responsive. Reliable
Helping your business thrive in the Cloud is not a set-and-forget project. You need a partner that is reliable and responsive; Whether it is a quick question or a mission-critical issue, we are here to help.
How A1 Can Help You
“I would like to thank A1 and commend you for your excellent work. A1 delivered beyond my expectations and we are very excited by the options you have given us…”
Sandra Whitaker – IT Manager, New South Wales Nurses and Midwives’ Association
“Having worked with a number of IT support companies over the years, I can confidently say that the team at A1 is a standout. They have outperformed for responsiveness, quality of advice and reasonable costs. I have referred them to other businesses, and I will refer them again in the future.”
Nigel Poole – CEO, Matter Design
“Excellent experienced team who can quickly understand the pressures of a business and help prioritise.”
Mark Woodhouse – CFO, JD Sports
“We can now access everything we need to from any device, anywhere, anytime. The efficiency and time saving have been far better than we expected.”
David Grant – CEO, Wahl Australia
“The level of confidence and certainty [we now have] with our IT infrastructure is invaluable.”
Christian Payne – CTO, Humaniti
“We have experienced a marked improvement in internet speed, collaboration, and productivity. It has been a great experience working with A1.”
Monique Bolland – Brand Manager & Co-founder
“Thanks for being so responsive and resolving our technical issues.”
Wes Quick – CEO, Expella
“The team at A1 are always extremely helpful and efficient.”
Nikki Brant – Office Manager, Acid Green
“We have found A1 to be super responsive to all of our service calls. The team are very knowledgeable and are always able to address our numerous and varied needs”
Eden Skyring – CFO, Coombes Property Group
Recent Blog Posts
- Recently, we’ve been chatting about all things smart offices. Smart offices are buildings where automation and optimisation are built into their design, by...
- Embracing the digital age necessitates an innovative approach to managing workflows and productivity. Microsoft 365 Copilot is set to be a revolutionary force...
- Hybrid cloud adoption continues to soar, driven by the need for more adaptable and resilient IT infrastructures. Businesses are increasingly leveraging Azure Hybrid...
