THP has been experiencing a marked increase in growth over the past five years.
This growth coupled with recent technological innovations meant that their infrastructure just wasn’t adequate to support the operations of the business any longer.
Thomas Hopper & Partners
About Thomas Hopper & Partners
Problem
THP approached A1 with a brief to accomplish three key objectives:
- Update their aging legacy infrastructure to support the business’s future growth.
- Move appropriate systems and applications to the cloud.
- Support ongoing business operations with reliable helpdesk services.
Solution
Step one was to design and execute a migration strategy for mission-critical applications that were now available as SaaS offerings or that could migrate to a remote application environment.
The most important part of this stage was having a genuine understanding of THPs processes and user experiences. Once this was thoroughly mapped out, it was a reasonably straightforward process to secure and migrate the data and training the staff on the new applications and processes.
Step two was for A1 to consolidate THPs infrastructure into a hybrid virtualised environment that was scalable and redundant.
For the mission-critical applications and data, we accomplished this using a combination of HPE servers, VMware, and Veeam. We strengthen the solution by using low-cost AWS S3 storage to archive non-critical data that is required to be retained for up to 7 years, as per regulation.
Step three was reasonably straightforward, A1 has a very responsive and capable helpdesk service that could support THP from day one. With a little user training, the THP staff were up and running with the new help desk in no time.
Outcome
A1’s bespoke solution for THP has been a great success. As a result, THP has been able to continue their growth trajectory, launch new product offerings, and streamline operational functions, and there is plenty more to come.
